The Administrative Shared Services Center (Admin SSC) was established in July 2023. The goal of this unit is to centralize business operations for a number of units within the reporting structure of the Office of the President. We serve the Office of the President, Division of Institutional Equity and the Office of Government Relations and Community Affairs, is a component of the Financial Services Office. The Admin SSC provides business operations support in the areas of finance, budget, procure and human resources.
Mission
The Administrative Shared Services Center is a customer service focused unit that ensures internal and external stakeholders receive a response to business services needs through efficient processes, concise communication, and adherence to applicable policies supporting each department’s unique needs and expectations.
Vision
The Administrative Shared Services Center will work collaboratively with its departments to foster an environment of transparency and inclusion, effectively meeting business services expectations.
Guiding Principles
- Provide high-quality customer service
- Prioritize communication and transparency
- Develop process and procedure improvements through enhanced efficiency and elimination of redundancy
- Establish realistic expectations for performance
- Encourage stakeholder feedback to ensure continuous improvements
- Foster a work environment that encourages staff growth and development
- Nurture a positive and collaborative work environment
- Research, analyze and resolve questions and varying scenarios in a timely manner
- Flexibility- recognizing all perspectives and scenarios are different